A Refresher Course: What Your Employees Want from You – 10 Tips

Even before the words “corporate culture” became everyday business jargon effective recruiters had asked candidates to describe the type of work environment that brings out the best in their performance.  I always enjoy asking candidates this question because it offers excellent insight into what they value as well as giving you a clue about the potential “fit” in an organization. The “fit” or “corporate culture” match is equally as important to the success of the potential placement as having the proper skills and experience. Though today’s workplace has many challenges the key to keeping a satisfied, productive and effective workforce has not shifted dramatically.

Based on the remarkably consistent answers I have received over the years here is a quick refresher on what employees want from a manager to help them succeed.

  • “Explain my role and my duties, outline my goals and your expectations and tell me the rules”. In other words: Communicate with your employees on a regular basis.
  • Provide the resources needed to succeed.  Nobody would send a hockey player on the ice without a stick and expect him to score goals.
  • Hold employees accountable.  Not disciplining others on the team who clearly need it is very discouraging for those on your team who are performing.
  • Keep employees challenged.   Believe it or not this is a top reason employees quit.
  • Offer praise when warranted.  In this day and age where salary raises are rare or single digit percentages, a little recognition goes a long way to reinforcing positive performance.
  • Avoid creating anxiety. We all have enough to worry about as it is – don’t cause undue concern in the workplace.
  • Demonstrate basic leadership qualities. The Internet is filled with books on leadership – there is no reason today’s security managers and executives shouldn’t also be good leaders.
  • Don’t micromanage. You hired me, trained me and showed me way, now, let me sink or swim on my own.
  • Be fair. Enough said.
  • Empower me.  Put me in a position to succeed and I will do my very best to show you I deserve your trust.

It may seem overly simplistic, but try it and you will be surprised how these 10 tips will help you succeed when managing others.

What would you add to the list?

David Lammert

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